Simple setup, simple flexibility, and simple integration are the cornerstones of assyst, accelerating the speed at which you can develop your IT maturity. Built to deliver the highest possible value with the lowest possible overhead, assyst is a truly streamlined IT management solution. With it, you can focus your efforts on building new IT capabilities and innovations, not wasting time maintaining your IT management technology footprint.
Cherwell claims to be a codeless platform, but it requires specialist development skills to modify the application. Over time the complexity of customization grows, leading to complications with maintenance, integrations, and upgrades. assyst is designed to give our customers complete flexibility without coding. Instead of complex scripting and coding, you get easy-to-use configuration tools, like our unique drag-and-drop service designer.
assyst delivers more out-of-the-box power than any other IT management solution. Where unique requirements do exist, our customers benefit from wizard-based setup tools. Our experienced consultants are here to help, but many customers complete their implementation with almost zero professional assistance.
Integration with other tools in your IT management ecosystem is critical to achieving high-maturity IT. Customers tell us that Cherwell is very difficult to integrate, requiring technical assistance to create connections and enable data-sharing. assyst is built for easy integration, with purpose-built native connectors for all possible integrations, applied through simple configuration and no coding.
As an easy-to-integrate IT management hub, assyst makes it easy to report across your entire IT I&O ecosystem.
Powerful functionality and unique codeless administration tools make assyst the most flexible IT management platform, without the overheads.
We support more languages across more customers than any other IT management vendor.
Our revamped interface makes for a frictionless experience—from both the IT user and business user perspectives.
Intelligent agent bot pushes contextual information, probably causes, and suggested fixes to agents in real time—as they input incident details.
Ranked as a vendor to consider in analyst reports for over 20 years.
Empower your agents with the smart technology they need to fix and close more incidents
Powerful process control and simple integration
Manage the lifecycle of your hardware, software, virtual and cloud assets.
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