Create a flow of alerts, availability, capacity and performance data
Configurable integration based on business rules
How it works:
Through integration, Jira can raise events within assyst.
The assyst Event Bridge leverages business rules to link Jira and assyst together and transmit critical data, bidirectionally reducing the need to jump between tools and interfaces.
Allows Jira to create tickets within assyst
Tickets are automatically routed by category to the relevant team
Benefits to you:
Establish an IT management hub, pulling together the visibility and controls you need in a single pane of glass.
Enables closer DevOps integration
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Helping you on your journey to digital transformation
Integrating & Automating; Processes & Tools
SDI’s Industry Analyst Scarlett Bayes discusses the key processes for IT support functions, discusses how these processes complement each other and can be integrated, and explores automating those processes to achieve maximum efficiency.