IFS assyst 11.5

Elevating service with IFS assyst 11.5

The IFS assyst 11.5 release means full control of your organization’s IT infrastructure is made even easier, thanks to cloud discoverability. And as part of an active, growing community of customers and developers, you can start paving the way to the ultimate user experience.

Watch this video to learn about all the exciting new features of the release that:

Enable automatic discovery of deployed software and effortless CMDB population
Eliminate silos with quick access to information
Enable self-service for end users to easily resolve their own problems
Help manage the IT budget more effectively

Leading commercial model

One license covering ITSM, ITOM and ESM, offering the largest breadth of capability all in one product

Cloud discoverability

Full control of IT infrastructure with automatic discovery of deployed software and effortless population of CMDB

Omnichannel Self-Service

Delight employees, customers and partners with Microsoft Teams integration and an intelligent chatbot experience.

Low-code functionality

Reduced time to value with pre-built service workflow templates and a no-code approach to enterprise service management.

Beyond IT.

Watch this Q&A with Sal Laher, the Chief Digital and Information Officer (CDIO) at IFS and our very own Chief Marketing Officer, Enterprise Service Management at IFS, Candice Arnold, on just how easy deployment and adoption of an ESM platform, with very little admin overhead could be.

Watch interview