assyst Blog

The 7 Guiding Principles of ITIL 4: Focus on value

The 7 Guiding Principles of ITIL 4 are the key messages of ITIL. They are designed to guide decisions and actions so the people who are responsible for managing and operating the organization’s service portfolio can benefit from these high-level best practices. Focus on value Start wh …

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The 4 Dimensions of ITIL 4: Partners & Suppliers

The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes  Information and technology Partner and suppliers 

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The 4 Dimensions of ITIL 4: Value Streams & Processes

The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes  Information and technology Partner and suppliers 

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The 4 Dimensions of ITIL 4: Information & Technology

The four dimensions of ITIL 4® are ingredients needed to create high quality products and services which deliver value to customers: Organizations and people Value streams and processes  Information and technology Partner and suppliers 

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The 4 Dimensions of ITIL 4: Organizations & People

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Oil giant uses assyst ITSM to transition 60K users to digital workplace from home (DWFH)

Like many of you, my organization moved swiftly to transition all employees to WFH across our global business which I am pleased to say went very well thanks to the readiness and huge efforts of our amazing teams. 

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