assyst Blog

MMG Turns Chaos into Order with assyst

Global mining giant MMG transforms IT (and other service departments) through the centralized visibility and control they get from assyst. Read more about this Enterprise Service Management (ESM) success story... 🕙 4m

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Virtual Agent vs AI Bot: What's the Difference?

Research from EMA shows 7% of IT people don't make a distinction between Virtual Agents and AI bots—but there are differences. To make quick progress with AI in ITSM, you need to make sure everyone is on the same page. Part of our Understanding AITSM series. 🕙 3m

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