Martin Stewart

Posts by Martin Stewart

How is IT going to deal with an unpredictable future?

A few days ago I came across an article called “Your ITSM program on the second half of the chess board: Are you ready?” written by Harvey Koeppel, Vice Chairman of the World BPO/ITO Forum. It’s something of a cryptic title, but the point of the article is simple: technology is gettin …

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Service Management – In It for the Long-haul

Often enterprises make major IT purchases with the hope that the new purchase will be the “magic bullet” to fix all of their IT woes.  Unfortunately, the reality is not so simple, especially when dealing with IT service management.  Major enterprise IT purchases should be thought of a …

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Be Your Own ITSM Success Story

For nearly 25 years Axios has been solely focused on IT Service Management (ITSM). This not only makes us true experts in the industry, but it has given us the opportunity to work with many different types of companies…facing many different IT service challenges. Unfortunately, despit …

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