assyst Blog / Case Study

How to generate 57% efficiencies in Service Delivery with SIAM adoption

Until now, much of our knowledge about Service Integration and Management (SIAM) has been largely theoretical, with few practical use cases to analyse. Our latest case study on Italy’s largest Asset Management firm demonstrates the benefits your organization can achieve by adopting SI …

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Driving IT effectiveness and satisfaction: 4 case studies

Tired of low response times and resolution rates, poor communication and service interruptions? There’s no need to get too worked up over it. While it is true that these aspects can be frustrating to an organization, inspiration can be found via four companies who conquered inefficien …

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3 case studies for ITSM high-achievers

Looking for opportunities to increase your IT maturity? It's a long-term process, no doubt. But there are plenty of incremental steps you can take to progress your organizational goals.

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