assyst Blog / Collaboration

Knowledge Management: Why Integrate Knowledge into Processes?

Great knowledge management doesn't happen by accident. To succeed, knowledge must become a part of the way people work—by integrating capture and use into IT and business processes.

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Making IT Collaboration Work

IT needs to harness social technology with a clear purpose. Enterprise 

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Video: Social Software and IT Service Management, An Expert’s Opinion

In an ongoing effort to bring our customers, partners and the industry as a whole, the latest and greatest information on ITSM and ITIL, Axios Systems has taken part in a series of video segments in which ITIL Chief Architect Sharon Taylor answers pressing questions relating to ITSM, …

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