The beginning of an end-to-end service industry
by Hannah Mandapat on 11-Aug-2022 11:31:15
A successful business is always looking to enhance how it delivers services, both to its customers and workforce alike. But the past couple of years has reshaped how we work, drastically redefining expectations on what great service looks like. This has led to the need for organizatio …
What’s new in IFS assyst 11.5?
by Hannah Mandapat on 29-Jul-2022 15:00:00
Earlier this month, we excitedly announced the go-live of the latest IFS assyst release, 11.5. This newest version of our Enterprise Service Management platform adds cloud discoverability capabilities to help organizations better manage their CMDBs, giving them full control of their I …
IFS assyst named a winner for the 2022 Sales and Marketing Technology Awards
by Hannah Mandapat on 28-Jul-2022 16:06:22
We’re pleased to share that IFS assyst is named as a winner at this year’s Sales and Marketing Technology Award, also known as “The Sammys”, announced by the Business Intelligence Group.
IFS assyst named a Leader in Enterprise Service Management
by Candice Arnold on 14-Dec-2021 12:31:09
The Forrester WaveTM: Enterprise Service Management, Q4 2021 evaluates the 15 most significant Enterprise Service Management (ESM) vendors across a set of 22 criterion. IFS assyst is named a Leader in the ESM space. If you’re thinking about changing your service management provider, t …
All you need to know about IFS assyst 11.4
by Candice Arnold on 29-Nov-2021 17:36:13
At IFS, we’re incredibly excited to be announcing the latest version of our popular enterprise service management (ESM) platform: IFS assyst. This is the first release of the platform since assyst became part of the IFS portfolio—and we have a whole host of exciting new features to …
Gartner: 6 Smart Steps for ITSM Tool Selection Success
by Markos Symeonides on 10-May-2021 15:00:00
If you're thinking about buying a new ITSM solution, read Gartner's insights on the steps to take and aspects to consider. Why? Because IT organizations are predicted to overspend on ITSM tech by $750m in 2023, up from $600m in 2019. Find out how you can avoid overspend and get what …
Why Your Employee On-Boarding Experience Really Matters
by Markos Symeonides on 07-Dec-2020 14:00:00
5 steps to delivering a great on-boarding experience, made simple with modern service management technology 🕙 5m
Why Your Enterprise Service Management Initiative Needs Organizational Change Management
by Stephen Mann on 16-Dec-2019 11:00:00
Real-life Enterprise Service Management customers: stories from the field
by Chris Burnside on 17-Jun-2019 15:27:55
