assyst Blog / kmdb

Knowledge Management: Why Integrate Knowledge into Processes?

Great knowledge management doesn't happen by accident. To succeed, knowledge must become a part of the way people work—by integrating capture and use into IT and business processes.

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Winning at Knowledge Management: Focus on Value

Focus on Value is one of the ITIL 4 Guiding Principles and one which IT leaders should keep in mind when planning a knowledge management strategy. Why?

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3 Reasons Why Knowledge Management Fails

Knowledge is the lifeblood of an organization

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