assyst Blog / Service Delivery

5-step guide to greater ROI and Service Catalog usability

Designing or redesigning a Service Catalog?

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4 podcasts + PDFs to help improve your ITSM strategy

If there's one thing everyone in the service management community has in common, it's how incredibly busy we are, day in, day out. On the one hand, we are fortunate to enjoy a virtually endless amount of opportunity to optimize business processes. But we always do so with finite resou …

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The best service management resources of 2015

Across our LinkedIn community and beyond, we love to share great resources designed specifically to help improve your ITSM program. 

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What Is a Service Catalog? – A Quick Reference Guide

IT departments are facing pressures to align their IT services with business needs, develop standardized processes and improve the IT customer experience and IT customer satisfaction, all while keeping costs low.  Arguably one of the best ways to achieve this is through a Service Cata …

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