5-step guide to greater ROI and Service Catalog usability
by Stephen Brunsdon on 15-Nov-2017 13:51:00
Designing or redesigning a Service Catalog?
4 podcasts + PDFs to help improve your ITSM strategy
by Patrice Burnside on 02-Nov-2017 14:48:00
If there's one thing everyone in the service management community has in common, it's how incredibly busy we are, day in, day out. On the one hand, we are fortunate to enjoy a virtually endless amount of opportunity to optimize business processes. But we always do so with finite resou …
The best service management resources of 2015
by Patrice Burnside on 01-Nov-2017 14:52:00
Across our LinkedIn community and beyond, we love to share great resources designed specifically to help improve your ITSM program.
What Is a Service Catalog? – A Quick Reference Guide
by Markos Symeonides on 22-Aug-2017 09:23:00
IT departments are facing pressures to align their IT services with business needs, develop standardized processes and improve the IT customer experience and IT customer satisfaction, all while keeping costs low. Arguably one of the best ways to achieve this is through a Service Cata …
