assyst Blog / service request

How to get Employees to Use and Adopt the Self-Service Portal

A digitial service management portal can revolutionise service desk efficiency...but only if people us it.

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What Is a Service Catalog? – A Quick Reference Guide

IT departments are facing pressures to align their IT services with business needs, develop standardized processes and improve the IT customer experience and IT customer satisfaction, all while keeping costs low.  Arguably one of the best ways to achieve this is through a Service Cata …

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