assyst Blog / SIAM

How to generate 57% efficiencies in Service Delivery with SIAM adoption

Until now, much of our knowledge about Service Integration and Management (SIAM) has been largely theoretical, with few practical use cases to analyse. Our latest case study on Italy’s largest Asset Management firm demonstrates the benefits your organization can achieve by adopting SI …

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Incorporating SIAM to improve your Supply Chain Management

How can your organization revolutionize the way it delivers a service to your customers? Reactionary processes are yesterday’s news. Today, it is all about streamlining the supply chain and building IT for IT through Service Integration and Management (SIAM).  The practice of SIAM is …

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7 in ’17: the key ITSM goals and challenges this year

ITSM trends for 2017 are seemingly endless: CMDB, Software Asset Management (SAM), Service Catalog, automation, knowledge management, customer satisfaction, metrics and SIAM are all on the rise. But which of the “7 in ‘17” should your organization prioritize in the coming 12 months? O …

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