assyst Blog / Whitepapers

Overcome 4 common business headaches with assyst ITAM

In the face of growing security risks within the IT industry, how can your organization ensure it effectively manages assets across the business? The consequences of inefficient processes, limited focus and a lack of dedicated investment in ITAM-ITSM integration could have a substanti …

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How to generate 57% efficiencies in Service Delivery with SIAM adoption

Until now, much of our knowledge about Service Integration and Management (SIAM) has been largely theoretical, with few practical use cases to analyse. Our latest case study on Italy’s largest Asset Management firm demonstrates the benefits your organization can achieve by adopting SI …

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ITSM Whitepapers: overcoming ITSM headaches in 2017

Our collection of informative whitepapers provide clarity on the ways you can combat some of the leading ITSM challenges facing the industry this year. In following these practices, organizations can better deliver service excellence while aligning IT to the requirements of the busine …

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Incorporating SIAM to improve your Supply Chain Management

How can your organization revolutionize the way it delivers a service to your customers? Reactionary processes are yesterday’s news. Today, it is all about streamlining the supply chain and building IT for IT through Service Integration and Management (SIAM).  The practice of SIAM is …

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What are you doing to enhance the IT service experience?

Understanding the needs of your customers is part and parcel of making an organization successful. Identifying what customers need and why they need it is key to delivering good IT service experience. But do you know how they want to utilize these needs?  Today, market attitudes are d …

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Strengthen your business with effective customer experience

World-class customer experience is critical to any business. Meet the customers’ demands and you are likely to retain them. Fail to do so and you may lose them to competitors.

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