IT Service Management (ITSM) and IT Asset Management (ITAM) are closely related disciplines within IT that are converging to face the new challenges of enterprise IT today. By integrating these two key functions, organizations can streamline IT performance, reduce costs and support more cohesive strategic planning.
In this whitepaper you’ll read about:
Why you should integrate service and asset management
What integrated ITSM/ITAM looks like
Planning your approach
Addressing people and process issues
Handling data and toolset integration
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