Professional Services

30 years’ expertise in IT management

IT management experts

We’ve been in the IT service management and IT operations management industry for 30 years, delivering 1,000's of successful implementations. Our consultants are ready to roll up their sleeves and get into the trenches with you to get the job done. Each one is ITIL® Masters qualified and holds a wealth of real-world experience.

IT management implementation

We combine a modern IT management solution with the world’s most experienced IT consultants to give you rapid and risk-free IT service and operations management toolset implementation. 


Lightning delivery

The Lightning Approach takes 30 years’ experience and focuses it on providing specific client outcomes which deliver real business results in just a few weeks. We offer fixed-fee, fixed timescale delivery of specific functionality to solve your most pressing IT and business issues.


trainingSuccess in IT is all about the right balance of people, process, and technology. We offer flexible training plans to ensure your people get the most from our solution. For every customer we provide a complete program of role-based solutions and best practice training, tailored to support your unique situation.

"The professional attitude of Axios' consultants during the implementation phase of the project have contributed significantly to its success."

"Axios’s focus on our processes and their consulting strength swayed our decision. We weren’t disappointed and the implementation process was excellent."



Service Catalog: Are you the Master or Slave?

Sharon Taylor, Chief Architect of ITIL v3, explores the art of Service Catalog management:

how to create a Service Catalog and what to avoid; the challenges, benefits and 5 top tips on setting it up and improving it.

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Helping you on your journey to digital transformation



Choosing IT management tools that work for you

Considering IT maturity is critical to making the right technology choices.

  • Maturity models and assessments
  • Technology considerations
  • Tips and insights

30 minute read



Why you should care about the IT customer experience

Today, the customer experience is as important as the quality of service.

  • The importance of CX to IT
  • What good CX looks like
  • How to improve the IT customer experience

35 minute read



5 bad habits that kill IT innovation… and how to avoid them

Tearing down the roadblocks to better services, business productivity and the elusive competitive edge.

  • Common bad habits
  • How to overcome them
  • 5 key takeaways

15 minute read

Find out how you can streamline your service portfolio with assyst