In today's market, customers no longer limit their expectations to mere products; they crave comprehensive solutions, tangible outcomes, and unforgettable experiences. Manufacturers that can not only adapt to this paradigm shift but also harmonize their strategies with it are not merely enduring; they are flourishing.
This shift underscores the growing demand for the proper tools and strategies to facilitate this change. In this ever-evolving setting, ITSM and ESM is emerging as an essential asset.
Download this ebook to learn about:
- The current landscape of service-driven manufacturing
- The intricacies of IT Service Management and Enterprise Service Management in the realm of manufacturing
- Scaling service-driven initiatives and overcoming growth obstacles