In today's market, customers no longer limit their expectations to mere products; they crave comprehensive solutions, tangible outcomes, and unforgettable experiences. Manufacturers that can not only adapt to this paradigm shift but also harmonize their strategies with it are not merely enduring; they are flourishing.

This shift underscores the growing demand for the proper tools and strategies to facilitate this change. In this ever-evolving setting, ITSM and ESM is emerging as an essential asset.

Download this ebook to learn about: 

• The current landscape of service-driven manufacturing 
• The intricacies of IT Service Management and Enterprise Service Management in the realm of manufacturing 
• Scaling service-driven initiatives and overcoming growth obstacles