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IFS achieves PinkVERIFY ITIL 4 status on 17 practices

PinkVerify-ITIL-4
IFS outperforms with PinkVERIFY™ ITIL 4 certification for 17 practices

We’re excited to share that IFS received PinkVERIFY™ certification for IFS assyst 11.5 in 17 practices against ITIL 4, outperforming some of the largest IT Service Management players in the market. The PinkVERIFY™ certification is provided by Pink Elephant, the world’s leading ITSM education and consulting provider.

While IFS assyst has been certified for many years, our focus on providing strong offerings is made visible as the number of ITIL (IT Infrastructure Library) processes our product is compatible with increases yet again.

IFS assyst has also been recognized to be compatible with Service Financial Management, making us one of the first vendors to achieve this.

Here’s the complete list of the 17 certified ITIL practices:

  • Availability Management
  • Monitoring and Event Management
  • Capacity and Performance Management
  • Release Management
  • Change Enablement
  • Service Catalog Management
  • Deployment Management
  • Service Configuration Management
  • Incident Management
  • Service Continuity Management
  • Problem Management
  • Service Request Management
  • IT Asset Management
  • Service Financial Management
  • Knowledge Management
  • Service Level Management
  • Service Desk

What is PinkVERIFY™?

Globally recognized as the IT Service Management tool suite assessment service, PinkVERIFY by Pink Elephant rigorously determines a product’s compatibility with ITIL best practices. Organizations looking for solutions that adhere to ITIL standards can check for the PinkVERIFY logo on a vendor site or check Pink Elephant’s ITSM vendor list.

What it means for you

ITIL 4 provides insight into essential business services, covering the development, release, continual service improvement, and incident management. This consistent approach to maximizing the value of services does wonders for an organization’s reputation - providing higher-quality services and reducing any downtime or dissatisfaction. This leads to organic growth in customer satisfaction, which means more repeat business, customer referrals, and profits down the line.

By following industry best practices and the most updated ITIL version, we’re striving to deliver the best ITSM platform, so you can streamline operations, enhance workforce collaboration, and elevate the service experience in your organization.

Want to know more? Get in touch to discover how IFS assyst can supercharge your ITIL processes.