Listed by analysts as one of the major ITSM trends this year, SIAM is a term many will hear, but not necessarily know what it means.
What does SIAM do and how is it structured? Our latest series of bite-sized podcasts lays out the benefits Service Integration can bring to your organization.
This podcast series looks at:
- What SIAM is and the benefits of adopting for your organization
- Defining the 4 models of SIAM and ‘true service integration’
- Key challenges you will face and the Service Design Principles