Early in 2020 the world’s largest “unofficial” work from home experiment began, with many traditional office workers being forced to work remotely for the first time in their career. This experience may be the catalyst that transforms our working and engagement models into “digital as the new norm”. Many organizations learned early that they were not prepared for increased pressure on the Service Desk and have struggled to service demand. The organizations which have been successful have benefitted from a solid foundation of communication, collaboration and digital engagement mindset.
Presenters:
Troy DuMoulin, VP R&D of Pink Elephant
Kevin Patterson, Business Development Manager of Axios Systems
In this webinar we will discuss how ITSM and a shared portal can help:
Keep remote workers up to date on critical information
Drive rapid adoption of unfamiliar remote working apps
Empower home workers with a library of self-support materials
Open up peer collaboration and support
Solve the challenges faced by remote IT workers
Tips, tricks, and pitfalls to avoid
Around the world, Enterprise Businesschooses Axios Systems for exceptional service management software solutions.
“The product works out of the box. With minimal configuration you’ll have exposure over your infrastructure to a level you’ve not had before, allowing you to make informed business decisions.“
Verified by PINK (first to be accredited for all 16 processes within a single solution)
Consistently featured in the Gartner Magic Quadrant for ITSM Tools
OVUM's Decision Matrix places Axios first in 5 categories
Positioned as a Champion in the Info-Tech Enterprise Service Desk Software Landscape report
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