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Telco, media and tech

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Take control of your processes and avoid these pitfalls

Wasted time

Legacy technology and laborious administrative processes take up valuable employee time.

Poor visibility

It’s difficult to get visibility and assess the value of multiple systems when silos form between different systems.

Disjointed experience

Legacy systems are siloed, unresponsive and disconnected – which impacts both the employee and customer experience.

The information you need, when you need it.

IFS assyst lets your teams work smarter, not harder, by automating tedious manual tasks and enabling quick access to the right information.

Take a joined-up approach in your service management

Take charge of your tech

Build processes that work for your team - with simple drag-and-drop tech automation putting you in the driving seat.

Simplified systems

Bring all your IT systems into one integrated window - making it easier to manage and optimize the technology you rely on.

Make better, fast decisions

Get a birds’ eye view of internal, external and customer facing systems – so you can assess value and make better decisions.

A better media experience

Move on from legacy tech and give viewers and customers a smoother end-user experience.

Share expertise

Exchange wisdom across departments and encourage real-time collaboration with knowledge management tools.

Optimize performance

Get instant visibility of all your key tasks and track performance, wherever you are.

Let IFS assyst do the heavy lifting

Enterprise Service Management
IT Service Management
Automation & Workflows
IT Operations Management

Enterprise Service Management

Transform the way you deliver services across the business. With IFS assyst, you can:

Unify your internal services

Create a one-stop-shop for all your internal services and provide a smoother experience for your employees. Whether it’s IT, HR, Finance, or Facilities, get all the moving parts of your organization working better together with IFS assyst’s ESM solution.

Drive innovation across your business

Stay ahead of your competition. Empower your workforce with digital capabilities and insights that encourage efficient collaboration and inspire innovation.

IT Service Management

Remove the complexity from your IT. With IFS assyst, you can

Simplify IT

Take the stress out of service and free your service teams from endless reactive requests. Get on the front foot of ITSM with tech that empowers your teams.

Data at your fingertips

Get full visibility of what’s going on in your IT infrastructure with smart reporting and automated notification systems. No more getting caught by surprise.

Automation & Workflows

Free everyone’s time for work that really matters. With IFS assyst, you can:

Take control of your processes

Low-code tech puts you in the driving seat of your IT. Build your own workflows for common processes like provisioning, invoicing, and more.

Enable smoother service delivery

Simplify service delivery without sacrificing quality. Automated workflows streamline your service-related processes, delighting your people at every touchpoint.

IT Operations Management

Stay updated on what’s going on. With IFS assyst, you can:

Gain full visibility of your IT operations

Get a bird’s eye view over your IT and infrastructure so you can quickly make the right decisions for your enterprise and end-users.

Zero-touch IT operations

No more wasting IT operations team’s time with repetitive tasks. With automation capabilities, help them focus on where they can make the most impact.