Automation and Workflow - Focus on that really matters
Effortless automation for smoother service delivery
Elevate your people from the mundane tasks and help them concentrate on work where they can make the biggest impact.
Set your repetitive tasks on auto-drive
Automate your key routine operations and help free up everyone’s time to focus on the more strategic aspects of their role.
Stay updated with what’s going on
Take the legwork out of event management with simple data collection, intelligent analysis, and automated responses.
Ensure a robust and stable infrastructure
Get a superior view of capacity and availability with real-time monitoring, historic trends, and ‘what-if’ scenario analysis.
Everyday processes that just work
With simple drag-and-drop tools, anyone can create workflows for processes like invoicing, onboarding or annual office maintenance.
IFS assyst 11.5 is now available
Take a sneak peak at the features of the new release.
Features you'll love
IFS assyst uses the latest technologies to help ensure your people have everything they need to stay productive.
Download our new Buyer's Guide to Enterprise Service Management
How to Evaluate Enterprise Service Management Solutions
IFS assyst by numbers
Countless service requests are being created and fulfilled through IFS assyst everyday.
Take back control of your time by automating repetitive tasks and removing admin burden from your hands.
App to manage
With all your services under one app, service management becomes easier.
Achieve more with IFS assyst
Improve service experience and transform productivity across your organization.
Digital workplace tools
Services are a critical part of the digital workplace ecosystem. Enterprise service management tools like IFS assyst provide a platform that delivers and supports corporate services, wherever and whenever they’re needed.
Supporting home workers
With remote and hybrid working becoming a norm for many, a great digital support experience is crucial. IFS assyst’s modern service desk will help you support home workers without stretching budgets or teams.
Drive innovation inside and outside of IT with digital capabilities that empower everyone across your workforce. Connect your people through gamified collaboration and provide them with insights and tools to stay ahead of your competition.