IFS assyst
>
Your Industry
>
Government
>

Deliver a better deal for your citizens

Get started

The public sector is haunted by the same old challenges

High expectations

Citizen expectations are higher than ever, meaning you have to find ways to do more with less.

Manual, laborious workload

Processes like freedom of information (FOI) requests, and citizen queries are time-consuming and manual.

Ever-changing regulations

Compliance is non-negotiable, but regulations vary hugely between departments and organizations, and processes remain highly manual.

IFS assyst in action.

How IFS assyst solutions help government organizations do more with less.

A more efficient future for government organizations

Optimised automated processes

Automate everyday tasks so you don’t spend your working life putting out fires and responding to emails.

Room to innovate

Clear out the headspace to focus on innovation, improvement, and delivering a better deal for your citizens.

Full visibility

A clear view of all systems makes it easy to monitor compliance and resolve issues or requests.

Happy citizens

Provide citizens with the information, requests, and solutions they need, when they need them, with service processes that just work.

Reduce costs

Reduce labor and IT costs by up to 50% with end-to-end service automation.

Consolidate solutions

Replace multiple solutions that are difficult to manage with just one app that can give you better outcomes.

Let IFS assyst do the heavy lifting

Enterprise Service Management
IT Service Management
Automation & Workflows
IT Operations Management

Enterprise Service Management

Transform the way you deliver services across the business. With IFS assyst, you can:

Unify your internal services

Create a one-stop-shop for all your internal services and provide a smoother experience for your employees. Whether it’s IT, HR, Finance, or Facilities, get all the moving parts of your organization working better together with IFS assyst’s ESM solution.

Drive innovation across your business

Stay ahead of your competition. Empower your workforce with digital capabilities and insights that encourage efficient collaboration and inspire innovation.

IT service Management

Remove the complexity from your IT. With IFS assyst, you can:

Simplify IT

Take the stress out of service and free your service teams from endless reactive requests. Get on the front foot of ITSM with tech that empowers your teams.

Data at your fingertips

Get full visibility of what’s going on in your IT infrastructure with smart reporting and automated notification systems. No more getting caught by surprise.

Automation & Workflows

Free everyone’s time for work that really matters. With IFS assyst, you can:

Take control of your processes

Low-code tech puts you in the driving seat of your IT. Build your own workflows for common processes like provisioning, invoicing, and more.

Enable smoother service delivery

Simplify service delivery without sacrificing quality. Automated workflows streamline your service-related processes, delighting your people at every touchpoint.

IT Operations Management

Stay updated on what’s going on. With IFS assyst, you can:

Gain full visibility of your IT operations

Get a bird’s eye view over your IT and infrastructure so you can quickly make the right decisions for your enterprise and end-users.

Zero-touch IT operations

No more wasting IT operations team’s time with repetitive tasks. With automation capabilities, help them focus on where they can make the most impact.