assyst turns ITIL into hard currency in the Middle East
Leading bank streamlined and consolidated their IT Service Management with IFS assyst, creating effective and efficient best-practice IT processes that improve service delivery and quality.
By implementing IFS assyst, the company has:
- Compiled accurate and easily accessible data in a single CMDB
- Rolled out a user-friendly platform in the local language
- Gave end-users greater control and a sense of involvement