Arab Bank

assyst turns ITIL into hard currency in the Middle East

Leading bank streamlined and consolidated their IT Service Management with IFS assyst, creating effective and efficient best-practice IT processes that improve service delivery and quality. 

By implementing IFS assyst, the company has:

  • Compiled accurate and easily accessible data in a single CMDB 

  • Rolled out a user-friendly platform in the local language 

  • Gave end-users greater control and a sense of involvement 
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