Azimut produce 57% efficiencies with assyst implementation
Azimut is the largest independent Asset Management company in Italy and has been operating since 1989.
Through the phased implementation and evolution of assyst, Azimut has achieved significant gains in the operation of their service desks, providing greater flexibility in their service delivery process.
By implementing IFS assyst, the company has:
- Shortened incident resolution times
- Improved quality of service
- Increased engagement of suppliers providing expert knowledge