Clarks: From On-Premise to Cloud-Powered Service Management
After 20 years of success with IFS assyst on-premise, Clarks, a global leader in footwear, knew it was time to evolve. As business demands grew, so did the limitations of legacy infrastructure. Manual email workflows, siloed asset data, and an overloaded service desk signaled the need for change.
But Clarks didn’t need a new system, just a smarter way to use the one they trusted.
By migrating to IFS assyst’s cloud-hosted solution, Clarks unlocked:
- Greater agility with reduced system maintenance overhead.
- Streamlined service workflows that cut hours down to minutes.
- A
self-service portal that replaced 9,000+ monthly support emails.
Want to know how Clarks modernized without starting from scratch?
Download the full case study to see how the move to IFS assyst in the cloud empowered Clarks to simplify, scale, and stay ahead.