East Riding

Discover how ERYC transformed its IT service from under-performing to award-winning

East Riding of Yorkshire (ERYC) used assyst to improve their IT service delivery, paving the way to their successful Charter Mark accreditation, which is the government’s seal of approval for top customer service in the public sector. 

By implementing IFS assyst, the company has: 

  • Tightened control of their IT infrastructure 

  • Boosted staff morale and retention 

  • Improved user satisfaction 
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