Delivering efficiency and satisfaction improvements to the EAIG, now known as YAS Holding.

Emirates Advanced Investment Group (EAIG), now known as YAS Holding, achieved ISO 20000 with assyst, demonstrating their best practice standards for ITSM and handling IT services more effectively and professionally. 

By implementing IFS assyst, the company has: 

  • Improved SLAs 

  • Increased customer satisfaction 

  • Optimized allocation of resources 
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