Local authority Fife Council helps business users help themselves 

Fife Council has achieved significant efficiencies in terms of both time and resources since launching their Service Catalog through assyst, boosting their IT capabilities. 

By implementing IFS assyst, the company has:

  • Improved resolution rates 

  • Created an intuitive interface that mirrors an excellent online shopping experience 

  • Identified improvement and cost-reduction opportunities with real-time reporting 
back to top back to top Back to Top