prosystems IT chose assyst as their central IT Service Management (ITSM) solution to improve their cost structure and enhance the IT services offered, optimizing previously inconsistent and inefficient workflows. 

By implementing IFS assyst, the company has:

• Automated time-consuming and error-prone data entry 
  
  
• Proven adherence to standardized best practice ITSM to their customers 
  
  
• Gained greater transparency of their infrastructure