Sobeys Inc. implements IFS assyst to proactively brand IT as a strategic business partner

Canada’s second-largest supermarket chain transforms its service management capabilities to deliver user-friendly services to customers and employees. 

By implementing IFS assyst, the company has:

  • Increased resolution within SLA by 23% 

  • Streamlined existing processes 

  • Freed up time for the workforce through automation 
back to top back to top Back to Top