assyst lends an ITSM hand to the Student Loans Company
Bogged down by data duplication and inconsistent entry methods, Student Loans Company needed to hit refresh to their outdated IT database and improve the way they manage IT.
By implementing IFS assyst, the company has:
- Restructured their CMDB providing a more logical and accurate view of their IT assets
- Improved reporting capabilities for better SLA tracking
- Enhanced communication through automation