They show, at-a-glance, what’s working and what isn’t.
This ebook considers the possibility that traditional metrics may not be telling the full story post-pandemic. It proposes different metrics that really matter in an age where the employee experience is paramount, and hybrid working is a reality. In doing so, it shows how IT leaders and service desk managers can support the organization’s wider strategic objectives.
With this ebook, you can learn:
- IT dashboard basics and what you are missing
- 3 dashboard metrics you should be measuring
- How to boost IT performance and customer satisfaction