![Service-driven Manufacturing - Enterprise Service Management for competitive advantage NEW](/-/media10/project/ifs/ifs-assyst/images/assyst-images/service-driven-manufacturing---enterprise-service-management-for-competitive-advantage-new.png?h=413&iar=0&w=670&hash=C5BE843083D6F000B173A5E0ED9D3799)
Service-driven Manufacturing - IT/Enterprise Service Management for competitive advantage
Imagine a factory floor pulsating with life, not just creating products, but orchestrating an entire symphony of service. The shift is seismic: from products to experiences, from transactions to relationships. Customers demand more than just a product; they crave a journey—a seamless fusion of innovation, reliability, and delight.
ESM/ITSM acts as the bridge between the tangible and the transformative. Picture a world where every touchpoint—whether it’s a maintenance request, a supply chain hiccup, or a customer inquiry—is seamlessly orchestrated. ESM unlocks this symphony, harmonizing processes, people, and technology.
Download this ebook to learn about:
- Discover the current terrain of service-driven manufacturing
- Unveil the intricacies of ESM in manufacturing
- Uncover the strategies for scaling service-driven initiatives