Published15 October 2024
5 minute read

IFS assyst achieved PeopleCert accreditation for 16 ITIL®4 practices

PeopleCert (1)

We’re excited to share that IFS assyst received PeopleCert accreditation against ITIL®. PeopleCert's accreditation is an official verification that our solution adheres to ITIL best practices and our commitment to uphold the qualifications of our team.

 

Our focus on providing strong offerings and supporting the ITIL®framework is made visible through this latest achievement.

 

Here’s the complete list of the 16 certified ITIL practices:

 
  • Availability Management
  • Capacity & Performance Management
  • Change Enablement
  • Deployment Management
  • IT Asset Management
  • Incident Management
  • Knowledge Management
  • Monitoring & Event Management
  • Problem Management
  • Release Management
  • Service Catalogue Management
  • Service Configuration Management
  • Service Continuity Management
  • Service Financial Management
  • Service Level Management
  • Service Request Management

 

 

 

What is PeopleCert?

 

PeopleCert is the global leader in creating best practice frameworks and certifications designed to boost organizational efficiency and enhance both careers and lives. As the IP owners of ITIL®4, PeopleCert is the sole provider of official ITIL accreditation for tool vendors. This trusted and secure certification reflects a software product’s adherence to ITIL best practices, and that the vendor consistently maintains the qualifications of the professionals who design, develop, and implement the solution for customers. Organizations looking for solutions that adhere to ITIL standards can check for the PeopleCert logo on a vendor site or check PeopleCert’s list of Accredited Tool Vendors.

 

 

What it means for you

 

ITIL®4 offers valuable insights into key business services, covering everything from development and release to continuous service improvement and incident management. By using this structured approach to maximizing service value, organizations can significantly boost their reputation—delivering higher-quality services while minimizing downtime and customer dissatisfaction. The result is a natural increase in customer satisfaction, leading to more repeat business, referrals, and greater profitability.

 

By adhering to industry best practices and the latest version of ITIL, we aim to provide the most effective service management platform, enabling you to streamline operations, improve team collaboration, and enhance your organization's service experience.

 

Interested in learning more? Contact us to find out how IFS assyst can elevate your ITIL processes.